Tell us what you're seeing — water bill, sounds, warm floors, cracks. It helps us come prepared.
We verify the leak and rule out other causes.
We pinpoint the leak under the slab without demolition and mark the exact spot.
You get a straightforward report and repair options so you can decide with confidence.
Before the visit, note when the water bill jumped, where you hear running water, and any warm spots, damp carpet or new cracks. If you tried the meter test, record whether the indicator moved. Those details help us start in the right part of the house. Our warning signs page lists what to look for.
We’ll need to reach the water meter, the water heater, the main shutoff and the rooms where you’ve seen symptoms. Moving rugs, boxes or furniture away from those areas ahead of time keeps the visit efficient. Secure pets, since we may be going in and out of the house and the yard.
Acoustic location works best with no water running anywhere in the home. During the visit, avoid running the dishwasher, washing machine, sprinklers or pool equipment, and let everyone know not to flush or use faucets while we listen. The detection guide explains why quiet conditions make a difference.
With the leak located, the decision becomes clearer. A single isolated leak may suit a spot repair, while a line with several problems might be better rerouted or repiped. We explain what we found in plain language so you can weigh the options without pressure. Common questions are covered on our FAQ.
Hold on to the report, your water bills and any photos of damage. If you contact your homeowners insurance, documentation of where the leak was and when it was found is useful. It’s also handy if another leak ever appears, since it shows which lines have already been checked.